Definition of a Managed Services Provider
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses.
US Based Help Desk
Helpdesk is handled by our friendly and knowledgeable, in-house IT staff. We can be easily contacted through our issue management platform that gives you real time updates as we work to resolves the issues.
Systems Support and Integration
Netvolutions architects and engineers all the systems we roll out to our clients. Whether you have a full cloud-based business networking system, servers and networking on premise at your business or a hybrid mix, Netvolutions is directly responsible for all aspects of your company’s computing infrastructure.
- VoIP phone solution that is implemented and managed by its in-house staff.
- Office 365 that is implemented and managed by in-house staff. Our personnel manages the setup, migration, filtering, security, encryption and all other aspects.
Third-Party Solutions and Integrations
We will work with any third party solutions you use for managing your business. Have a line-of-business application for managing your business? Or have content from your website you’d like integrated into your cloud or on-premise systems? Need help with workflow or process improvements? We’re here for you.
We take the pain out of support for many types of business computing for your employees whether they sit in your office or are full-time remote workers.
This will allow your staff to focus on their core responsibilities and not how to handle the disruptions of issues related to the systems they are using.
If you have a technical issue, we’re not going point at the ‘other guys’ about the issue. We are going to take ownership of the issue and if it is the ‘other guys’ that need to fix it, we’ll work with them to get it done, so you don’t have to!